Customer Support Assistant

Employment type: Fixed-term until 31.12.2026

Apply before: August 19, 2024 8:59 pm

We are now looking for a Customer Support Assistant to strengthen our Sales team in Jyväskylä Finland.  

As a Customer Support Assistant, you will play a key role in ensuring smooth and efficient sales operations of our customer motorsport project. Your main responsibilities will include handling administrative tasks, coordinating orders, and providing exceptional service to our customers.

As a Customer Support Assistant, you will represent TGR-WRT in all your interactions and act as a primary contact for our customers. Your key responsibilities will include preparing and processing sales orders with a focus on accuracy and timely delivery, maintaining and updating customer records and sales databases, and coordinating with various departments to ensure smooth order fulfillment and high customer satisfaction. Additionally, you will generate sales reports to provide insights for optimizing sales strategies, handle customer complaints feedback to enhance the overall customer experience, and assist in the preparation of documentation, proposals, and contracts.

TOYOTA GAZOO Racing World Rally Team Oy

TOYOTA GAZOO Racing World Rally Team (TGR-WRT) is a unique high-performance development and competition-oriented company based in Jyväskylä, Finland.

TGR-WRT is a wholly owned subsidiary of the Toyota Motor Corporation and is the home of TOYOTA’s World Rally Championship works team as well as the headquarters for TOYOTA’s customer motorsport rally operations.

The World Rally Team is operated by a dedicated team of 200 colleagues.